FREQUENTLY ASKED QUESTIONS

Do I need to sign up for class in advance?

Livestream classes require pre-registration. Once online capacity is reached, all registrations will be filtered to a waitlist. If you are added to class you will receive an email notification with the link to join 15-minutes prior to class.

If I can’t make a livestream class that I registered for, do I need to cancel? What is your class cancelation policy?

Yes. We have a specific number of online “spots” available so we ask that you cancel so that someone else can join. Failure to cancel within 1 hour before class start time will result in a $10 Late Cancel Fee. No Shows will result in a $15 fee + loss of class credit.

How do I cancel my digital subscription?

Subscriptions need to be canceled at least one-week prior to your renewal date. Cancel by emailing into digital@karmayogasf.com . We do not offer refunds on subscriptions.

How do I access the On-Demand library?

Visit our website at karmayogasf.com to purchase a Karma Digital Subscription or click Subscribe at the top of this page. From there, you’ll receive an email with your login and password information. Your membership will automatically renew each month.

I signed up for a livestream class. How do I access it?

Visit Livestream at the top of the page. You should see your Livestream classes that you reserved here. You will receive a link to the class via email 15 minutes before start time to join.

How often are new videos added to the on-demand library?

New videos are added weekly!

I’m already an in-studio Karma Yoga member. Do I have access to the on-demand library or livestream classes?

Members still need to purchase a separate Karma Digital Subscription. Digital subscriptions are available at a discounted rate of $15/month. To sign up with your member discount, email digital@karmayogasf.com 

If your Karma Yoga Member is ever canceled, your digital subscription monthly dues will revert to the standard $30/month.

What is your refund / return policy?

We do not offer refunds or returns on digital memberships, livestreaming class packages or digital drop-ins. Digital Memberships can not be prorated or partially-refunded.

WE WELCOME ALL TYPES OF MESSAGES

Get in touch with inquiries about the Karma Digital Experience, feedback, or just saying hi!

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CONTACT US

email digital@karmayogasf.com 
social @karmayoga_sf

1906 Union Street
San Francisco
94123